Jarvis is our intuitive portal, and while it is easy to navigate, you may have a few questions about where to find information. We can help!
What are the system requirements to use this website?
Desktop
- Internet Explorer version 11.x or higher
- Other allowable browsers: Google Chrome, Mozilla/Firefox, Safari
- Screen resolution of 1024 x 768
- Acrobat reader version 6 or higher
Mobile/Tablet
- Apple iPhones
- iPhone6 on IOS8
- iPhone5s on IOS7
- Apple iPads
- iPad on IOS7.1 or higher
- Android Devices
- OS Lollipop 5.0 or higher
- OS Marshmallow 6.0 or higher
- OS KitKat/Jelly Bean 4.4 or higher
Desktop
- Internet Explorer version 11.x or higher
- Other allowable browsers: Google Chrome, Mozilla/Firefox, Safari
- Screen resolution of 1024 x 768
- Acrobat reader version 6 or higher
Mobile/Tablet
- Apple iPhones
- iPhone6 on IOS8
- iPhone5s on IOS7
- Apple iPads
- iPad on IOS7.1 or higher
- Android Devices
- OS Lollipop 5.0 or higher
- OS Marshmallow 6.0 or higher
- OS KitKat/Jelly Bean 4.4 or higher
How do I navigate Jarvis?
We have made navigating Jarvis easy and intuitive! Simply roll over the navigational items in the blue bar at the top of the page to see the information contained in each section. Since some documents and links may have moved to different sections from the previous site, Jarvis also includes a global search function to make it hassle free to find information. Content may have moved, so search keywords to find the information you need. You can also contact the Producer Help Desk (PHD) if you aren’t able to locate the information
We have made navigating Jarvis easy and intuitive! Simply roll over the navigational items in the blue bar at the top of the page to see the information contained in each section. Since some documents and links may have moved to different sections from the previous site, Jarvis also includes a global search function to make it hassle free to find information. Content may have moved, so search keywords to find the information you need. You can also contact the Producer Help Desk (PHD) if you aren’t able to locate the information
How is my Information secured?
Jarvis uses a Secure Socket Layer to encrypt data that is transferred between your browser and the server. When you sign into your secured user name and password will only allow information you are assigned to see with your certifications and registration.
Jarvis uses a Secure Socket Layer to encrypt data that is transferred between your browser and the server. When you sign into your secured user name and password will only allow information you are assigned to see with your certifications and registration.
Where can I find my recent application activity?
Recent activity is now part of the Application Search. You can view activities from the past 30 days and search the previous two years.
Recent activity is now part of the Application Search. You can view activities from the past 30 days and search the previous two years.
How do I find information on Ancillary Benefits?
Ancillary Providers are located outside the Medicare provider search and is located on the Provider and Rx Search Tools page by scrolling to the bottom.
Search for the following types of providers:
- Dental / Dentist
- Chiropractor / Chiropractic / Acupuncture
- Mental Health
- Vision / Eye
- Hearing
- Fitness / Gym
Ancillary Providers are located outside the Medicare provider search and is located on the Provider and Rx Search Tools page by scrolling to the bottom.
Search for the following types of providers:
- Dental / Dentist
- Chiropractor / Chiropractic / Acupuncture
- Mental Health
- Vision / Eye
- Hearing
- Fitness / Gym
Jarvis is a great site! How can I provide feedback?
We welcome your feedback and comments as we continue to enhance your agent experience. Please contact the Producer Help Desk
We welcome your feedback and comments as we continue to enhance your agent experience. Please contact the Producer Help Desk
How do I learn more about how to use Jarvis?
Go to Learning Lab to find Jarvis training courses.
Go to Learning Lab to find Jarvis training courses.
Saturday 8am – 5pm CT
Sunday 12/1 | 8am – 5pm CT
Monday 12/2 -12/7 | 7am – 11pm CT
Saturday 8am – 5pm CT
Sunday 12/1 | 8am – 5pm CT
Monday 12/2 -12/7 | 7am – 11pm CT
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